Need help with an order?

We’re here to help you get back in your lane.
Have a question about your Swimmer Probs order? From a size swap to a missing package, our support team is ready to help.

Email support@linemanprobs.com — we usually respond within 24 hours.

Send us your order details

To help us find your order quickly, please include:

• Your order number
• The name and email address used at checkout
• A quick description of what you need help with
• Photos if an item arrived damaged, incorrect, or with a print issue

Need to change or cancel something?

For a size or color change, an address update, or a cancellation request, email us as soon as possible with your order number and the details. We’ll check your order’s status and help with the next steps.

Waiting for the rest of your gear?

Your order may arrive in more than one package because some items ship from different locations. Check your shipping emails for each shipment’s tracking link. If you still need a hand, send us your order number and tell us which item you’re waiting for.

Something not quite right?

We want you to feel good about your gear, from early-morning practice to the next meet. If your order isn’t what you expected, tell us what happened and we’ll work with you on a refund or exchange.

Have a general question or want to outfit your swim team? Visit our FAQs for more answers.